Refund Policy
⭐ LC Group Fit and CPR — Refund & Cancellation Policy
We want every client to feel confident and supported when booking with LC Group Fit and CPR. Our goal is to provide a fair, flexible policy that respects your time and ours while keeping classes running smoothly.
💬 Refund Eligibility
We offer refunds when cancellations are made within our time-based cancellation window:
- Full refund if canceled 48 hours or more before the scheduled class or CPR session.
- Cancellations made within 48 hours are not eligible for a refund, but may qualify for a one-time reschedule.
🔄 Rescheduling Policy
We understand that life happens. If you need to adjust your plans:
- You may reschedule once at no charge when you notify us at least 24 hours before your session.
- Reschedule requests made under 24 hours may be subject to a small late-change fee.
🚫 No-Show Policy
Because our fitness and CPR classes reserve limited spots:
- No-shows are not eligible for refunds or rescheduling.
- This ensures fairness to clients on waitlists and helps us maintain high-quality instruction.
🧑🏫 If LC Group Fit and CPR Cancels
If we ever need to cancel a class or CPR session due to instructor illness, emergencies, or low enrollment:
- You will receive a full refund or a free reschedule, whichever you prefer.
- We always aim to notify you as early as possible.
📘 Digital Products & Online Programs
Any digital fitness programs, CPR prep materials, or downloadable content are non-refundable once delivered.
❤️ Emergency Exceptions
We know unexpected situations arise. If you experience a medical emergency, family emergency, or other serious circumstance:
- Please contact us directly.
- We may offer a case-by-case exception or reschedule option as a courtesy.
🧾 How Refunds Are Processed
Approved refunds are issued to the original payment method within 5–7 business days.
